Privacy Policy

Effective Date: August 28, 2026

Jaji (“Jaji,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit jajioak.com, make a reservation, contact us, inquire about private dining or events, purchase a gift card, join a mailing list, apply for employment, or otherwise interact with Jaji online.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including when you:

• Make or request a reservation
• Contact Jaji
• Submit a private dining or event inquiry
• Purchase or inquire about gift cards
• Join an email or marketing list
• Submit an employment inquiry or application
• Communicate a dietary, accessibility, or guest-service request
• Otherwise provide information through our website or connected services

Depending on how you interact with us, this information may include:

• Name
• Email address
• Telephone number
• Reservation information
• Party size
• Event or private dining details
• Communication preferences
• Information contained in messages you send to us
• Other information you voluntarily provide

Please avoid submitting sensitive personal information unless it is reasonably necessary for the service you are requesting.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or source
• Links or website features you interact with
• Approximate geographic location
• Date and time of your visit

We may use this information to understand how visitors use our website, improve website performance, identify technical issues, and improve the guest experience.

How We Use Information

We may use information collected through our website to:

• Manage reservations and guest requests
• Respond to questions and inquiries
• Coordinate private dining and special events
• Provide customer service
• Facilitate gift card purchases
• Communicate regarding reservations, events, or services
• Send restaurant news, promotions, or event announcements when you have elected to receive them
• Operate and improve our website
• Measure website traffic and performance
• Understand how guests interact with our website
• Protect our website and business from fraud, misuse, or security threats
• Maintain business and operational records
• Comply with applicable legal obligations

Reservations

Jaji may use third-party reservation platforms to manage restaurant reservations, waitlists, guest communications, and related hospitality services.

When you make a reservation through a third-party platform, your information may be collected directly by that provider.

The provider's collection, processing, and use of your information is also governed by its own privacy policy and terms.

Information provided through a reservation service may be shared with Jaji as necessary to manage your reservation and guest experience.

Private Dining and Events

If you contact Jaji regarding a private event, group dining experience, or special occasion, we may collect information necessary to respond to and manage your inquiry.

This may include your contact information, preferred event date, anticipated number of guests, event preferences, dietary information, and other details you provide.

We may retain event-related communications for reasonable business, operational, and recordkeeping purposes.

Gift Cards and Payments

Gift card purchases, deposits, event payments, and other transactions may be processed through third-party payment or commerce providers.

Jaji does not intentionally store full payment-card numbers through its public website.

Payment providers may collect information such as:

• Name
• Billing information
• Payment-card information
• Transaction details

Payment information collected directly by a third-party provider is subject to that provider's privacy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website features, understand website traffic, remember certain preferences, and measure performance.

Cookies are small pieces of information stored on or associated with your browser or device.

Depending on the services used on our website, cookies may be used for:

• Essential website functionality
• Website analytics
• Performance measurement
• Embedded third-party services
• Remembering preferences
• Understanding traffic sources
• Security and fraud prevention

You may be able to control or delete cookies through your browser settings.

Disabling certain cookies may affect how portions of the website function.

Analytics

We may use website analytics services to better understand how visitors interact with Jaji's website.

Analytics providers may collect information such as device information, website activity, referral source, general location, and interaction data.

We use this information to evaluate website performance and improve our digital experience.

Third-party analytics providers may process information according to their own privacy policies.

Third-Party Services

Our website may contain or connect with third-party services, including services for:

• Restaurant reservations
• Gift cards
• Payments
• Website hosting
• Analytics
• Maps
• Social media
• Email communications
• Private dining and event inquiries
• Other restaurant and hospitality functions

When you interact directly with a third-party service, that provider may collect information independently from Jaji.

We encourage you to review the privacy policies of those providers.

Jaji is not responsible for the privacy practices of third-party websites or services that we do not control.

Social Media and External Links

Our website may include links to Jaji's social media profiles or other third-party websites.

Following an external link takes you to a service that is governed by its own privacy policy and terms.

Interactions with Jaji through social media platforms may also be visible to or processed by the applicable social media provider.

Email and Marketing Communications

If you choose to subscribe to Jaji news, event announcements, promotions, or other marketing communications, we may use your contact information to send those communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the message.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related messages concerning reservations, events, purchases, or inquiries.

How We Share Information

We may disclose information to service providers and business partners when reasonably necessary to operate Jaji and provide requested services.

These providers may assist us with services such as:

• Reservations
• Website hosting
• Analytics
• Email communications
• Payment processing
• Gift cards
• Private event management
• Technical support
• Security

We may also disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Comply with legal proceedings
• Investigate suspected fraud or misuse
• Protect Jaji, our guests, employees, property, or legal rights
• Complete a business restructuring, merger, sale, or similar transaction

We do not knowingly sell personal information for monetary compensation.

To the extent any technology used by our website constitutes a “sale” or “sharing” of personal information under applicable California privacy law, we will provide the rights and controls required by applicable law.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law and whether it applies to Jaji, these rights may include the right to:

• Request information about personal information collected about you
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about categories of third parties to whom information has been disclosed
• Opt out of certain sales or sharing of personal information where applicable
• Limit certain uses of sensitive personal information where applicable
• Exercise applicable privacy rights without unlawful discrimination

Not every privacy right applies in every circumstance.

Certain information may also be exempt from deletion or other requests when retention is permitted or required for legal, security, accounting, operational, or other legitimate purposes.

Privacy Requests

To submit a request concerning personal information you have provided to Jaji, please contact us using the information at the bottom of this Privacy Policy.

We may need to verify your identity before fulfilling certain privacy requests.

Verification may require us to confirm information reasonably associated with your interactions with Jaji.

Where permitted by law, an authorized agent may submit certain privacy requests on behalf of a California resident. We may require verification that the agent has been authorized to act on the resident's behalf.

Global Privacy Control

Some browsers and browser extensions support privacy preference signals such as Global Privacy Control (GPC).

Where required by applicable California law, Jaji will treat a recognized and valid privacy preference signal as a request to opt out of applicable sale or sharing of personal information for the browser or device from which the signal is received.

Do Not Track

Some browsers provide a “Do Not Track” or “DNT” setting.

Because there is not a universally adopted technical standard governing traditional DNT signals, our website may not respond to traditional Do Not Track browser settings.

This is separate from legally recognized privacy preference signals, such as Global Privacy Control, which will be handled where required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as necessary to:

• Provide requested services
• Maintain appropriate business records
• Resolve disputes
• Maintain security
• Meet accounting or operational requirements
• Comply with legal obligations
• Enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Jaji takes reasonable administrative, organizational, and technical measures designed to protect information associated with our website and restaurant operations.

However, no website, electronic transmission, online service, or data-storage system can be guaranteed to be completely secure.

You should use reasonable care when transmitting information online.

Children's Privacy

Jaji's website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information online directly from children under 13.

If we become aware that information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

Employment Information

If you submit employment-related information to Jaji, that information may be used to evaluate employment opportunities, communicate with applicants, manage recruiting activities, and maintain appropriate employment records.

Employment-related information may be subject to additional privacy practices or notices where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our restaurant operations
• Website features
• Third-party services
• Technology
• Privacy practices
• Applicable legal requirements

When material updates are made, we will update the Effective Date shown at the top of this Privacy Policy.

We encourage visitors to review this page periodically.